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Privacy Policy

Effective from: May 26, 2026

1. Data Controller

GRO Sport Kft. is the data controller responsible for personal data collected through this platform.

Company name:	GRO Sport Kft.
Registered address:	H-1201 Budapest, Kossuth L. u. 18. Fsz/1., Hungary
Company registration number:	01-09-403258
Tax number:	32025480-2-43
E-mail:	contact@golfrange.online

This document complies with the EU General Data Protection Regulation (GDPR) and applicable Hungarian data protection law.

2. Data Processing Principles

The service provider processes personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data is used only to the extent necessary for the operation of the service.

The purposes of data processing are: operation of the service, communication with users, and statistical analysis.

Users have the right to access their data and may request its deletion or correction.

3. Personal Data We Collect

When you register and use GolfRange Online, we collect the following personal data:

Account data: name, nickname, email address, date of birth, gender, country, city
Profile data: profile picture (optional), skill level (WHS), handedness, measurement preference
Training data: practice plans, recorded sessions, performance results
Payment data: transaction ID, payment status, subscription status, billing information (full card details are processed by Stripe — we do not store card numbers)
Technical data: IP address, device data, browser type, and session data collected automatically
Activity data: user activity on the platform

4. Legal Basis for Processing

We process your personal data on the following legal bases (GDPR Art. 6):

Performance of a contract — to provide the service you signed up for
Legitimate interests — to improve the platform, prevent fraud, and ensure security
Legal obligation — where required by applicable law
Consent — where you have given explicit consent (e.g. marketing communications and non-essential cookies)

5. Purpose of Data Processing

Operation of the service and user account management
User identification and authentication
Subscription and payment management
Customer support
Sending transactional emails (e.g. email verification, password reset)
Statistical analysis and service improvement
Marketing communication (with consent)
Compliance with legal obligations

6. Third-Party Service Providers

We share your data with trusted third parties only where necessary:

Stripe — payment processing. Stripe may act as a data processor, independent controller, or joint controller depending on the specific processing operation. Details: stripe.com/privacy, stripe.com/legal/dpa
Amazon Web Services (AWS) EMEA SARL — cloud hosting, file storage, and infrastructure (EU region). AWS acts as a data processor on our instructions. AWS provides a GDPR-compatible Data Processing Addendum as part of its service terms. Details: aws.amazon.com/agreement
Brevo (Sendinblue) — transactional email delivery
Sentry — error monitoring (anonymised technical data)

All providers are bound by data processing agreements and appropriate safeguards.

7. Marketing and Remarketing

The platform may use marketing and remarketing technologies, such as Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, or LinkedIn Insight Tag. These systems enable measurement of advertising effectiveness and personalisation of ads.

Marketing and remarketing tools are activated only with the user's prior, voluntary, and informed consent.

8. Cookies

We use the following cookies and third-party resources:

Essential cookies: used to keep you logged in and protect against cross-site request forgery (CSRF). These are strictly necessary for the service to function.
Statistical cookies: used to analyse how the platform is used, in order to improve it. Activated only with your consent.
Marketing cookies: used for personalised advertising and remarketing. Activated only with your prior, voluntary, and informed consent.
Stripe (checkout page only): Stripe loads scripts from js.stripe.com and may set cookies for fraud prevention. These are necessary to process payments securely.
Google Fonts: we load fonts from fonts.googleapis.com. This causes your browser to send your IP address to Google's servers. No cookies are set by Google Fonts.

The cookie consent banner appears on first visit, before any non-essential cookies are activated. You can accept all cookies, reject non-essential cookies, or configure your preferences individually.

9. International Data Transfers

When using marketing and analytics systems, data may be transferred to servers outside the European Union. All such transfers take place with appropriate data protection safeguards in place.

AWS provides a GDPR-compatible Data Processing Addendum that forms part of its service terms and applies automatically to AWS customers using its services to process personal data. Further details: AWS DPA documentation.

Stripe may apply appropriate international data transfer mechanisms, including EU Standard Contractual Clauses. Details: stripe.com/legal/dta.

10. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law (e.g. financial records for 8 years under Hungarian accounting law).

11. Your Rights (GDPR)

As a data subject in the EU/EEA, you have the following rights:

Right of access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your data ("right to be forgotten")
Right to restriction — request that we limit how we process your data
Right to data portability — receive your data in a machine-readable format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent

To exercise any of these rights, contact us at contact@golfrange.online. We will respond within 30 days.

12. Supervisory Authority

You have the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

Website: naih.hu
Address: H-1055 Budapest, Falk Miksa utca 9-11., Hungary
Phone: +36 (1) 391-1400

13. Complaints and Contact

Users may submit a complaint through the service provider's customer service. For any privacy-related questions or requests:
contact@golfrange.online

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a notice on the platform. The effective date at the top of this page indicates when it was last updated.

Effective from: May 26, 2026 — valid until revoked or amended.